SERVICE, PAYMENT
& PRIVACY POLICIES
SERVICE
POLICY
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Trash Service

Place your materials at the curb the night before your collection day, or NO LATER than 7am on the day of collection.

MORE INFO

Please be sure to bag your trash!
Waste Solutions Idaho Trash Service, will take materials not in the cart, as long the item is bagged, weighs less than 50 pounds, and does not exceed 2 bags. If you have any concerns over an item please contact us.
Cardboard boxes larger than 18 inches must be broken down and/or dismantled to a square flat size no larger than 30 inches by 30 inches. Examples such as TV boxes, Moving boxes, etc. must be broken down.
PAYMENT
POLICY
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BILLING SERVICES

Invoices are mailed 30 days prior to quarterly service period and are due within 15 days of receipt.

Payments can be made in the form of:

Personal Checks (No Fees)
On-Line website -Trashbilling.com - (Must allow 24 hours for processing)
Money Order (No Fees)
Personal banking Online bill pay (No Fees) (Please be sure to include your account number when you set up the payment)

Important Notice:

Customers are kindly reminded that services may be disrupted for accounts with unpaid invoices as of the new service cycle. To ensure uninterrupted service, please settle your account before the start of the new cycle. It's essential to note that paying past-due invoices on the day of pickup or the evening before does not guarantee same-day service. Unless you call to cancel your service and our container has been picked up, your account remains open, and charges continue to recur. Thank you for your prompt attention to this matter.

PRIVACY
POLICY
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YOUR PRIVACY MATTERS
Privacy and SMS Policy

Waste Solutions Idaho Privacy Policy and SMS Terms

Effective Date: February 19, 2025

Privacy Policy

Introduction

At Waste Solutions Idaho, we are committed to protecting your privacy and ensuring your personal information remains secure. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services.

By using our website or services, you consent to the data practices described in this Privacy Policy.

Information We Collect

Personal Information You Provide Voluntarily:

Name
Email address
Phone number
Mailing or physical address
Payment details (for purchases or billing)
Preferences, feedback, and other voluntary submissions

Automatically Collected Information:

IP address
Browser type and device information
Cookies and tracking technologies (used for analytics and service improvement)
Pages visited, interaction data, and time spent on the website

How We Collect Information

We collect information through:

Online forms when you sign up for services, request a quote, or contact us
Cookies and tracking technologies for analytics and website functionality
Customer service interactions (phone, email, chat)

How We Use Your Information

Your information is used for the following purposes:
Providing Services: Fulfilling service requests, processing payments, and maintaining customer accounts
Customer Support: Assisting with inquiries and service-related issues
Communication: Sending service notifications, appointment confirmations, reminders, and promotional updates (with consent)
Improving User Experience: Analyzing website traffic and enhancing services
Legal and Security Compliance: Ensuring compliance with laws and protecting our rights

How We Protect Your Information

We use industry-standard security measures to safeguard your personal data, including:
🔒 Encryption: Protecting sensitive information during transmission
🔒 Access Controls: Limiting access to authorized personnel only
🔒 Secure Storage: Protecting stored data from unauthorized access

Sharing of Information

We do not sell or share your personal information with third parties for marketing or promotional purposes.

We may share information only in the following cases:
Service Providers & Contractors: To perform necessary business operations (e.g., payment processing, IT services)
Legal Requirements: If required by law, court order, or to protect our rights, property, or safety

Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve user experience. You can control cookie settings in your browser.

To opt out of targeted advertising, visit:
📌 Google Ads Settings
📌 Google Signals Opt-Out

Opting Out of Communications

📌 Email Opt-Out: Click the "unsubscribe" link in any marketing email.
📌 SMS/Text Opt-Out: Reply STOP to any message to unsubscribe.
📌 Direct Requests: Email Team@WasteSolutions-Idaho.com to opt out of all communications.

Access & Updates to Your Information

To update or correct your personal data, email us at Team@WasteSolutions-Idaho.com.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the new effective date.

SMS Terms & Conditions

Opt-In Verbiage (For Website Forms Collecting Phone Numbers)

If you submit your phone number through a form on our website, you consent to receive text messages as outlined below:

Opt-in Statement (For Website Forms)

"By submitting this form, you agree to receive text messages (including service notifications, appointment confirmations, payment reminders, and promotional offers) from Waste Solutions Idaho at the number provided. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). Reply HELP for help. Privacy Policy [https://www.wastesolutions-idaho.com/privacy-page] & Terms [https://www.wastesolutions-idaho.com/terms]."

This opt-in verbiage meets all carrier compliance requirements and must be added to any form collecting phone numbers on Waste Solutions Idaho’s website.

Types of SMS Messages You May Receive

📌 Service notifications
📌 Appointment confirmations
📌 Payment reminders
📌 Marketing and promotional offers

Message Frequency & Costs

📌 Message frequency varies based on service interactions.
📌 Standard message and data rates may apply, depending on your wireless plan.

Opt-Out Information

📌 To Stop Receiving Texts: Reply STOP to any message.
📌 Customer Support: Reply HELP for assistance or contact Team@WasteSolutions-Idaho.com.
📌 For privacy-related inquiries, refer to our Privacy Policy: https://www.wastesolutions-idaho.com/privacy-page

Contact Information

📍 By Mail: Waste Solutions Idaho, P.O. Box 305, Rigby, Idaho 83442
📞 By Phone: +1 (208) 970-9906
📧 By Email: Team@WasteSolutions-Idaho.com
🌐 By Website: https://www.wastesolutions-idaho.com

We have an unmatched will to put the customer first at a fair price.

CONTACT US

OFFICE HOURS

Monday - Friday

ADDRESS

Waste Solutions Idaho8
P.O. Box 305
Rigby Idaho 83442

CONTACT US

Please send us a message via our contact form. If you have an urgent question we would recommend giving us a call at +1(208) 970-9906


Thank you for reaching out! Your message has been received, and we'll get back to you shortly. We appreciate your interest and patience.